They are expensive to purchase and just as expensive to repair. All in all these machines look attractive but they are not reliable. Now our washing machine isn't working - it's not throwing any codes and powers up just doesn't lock the door or start so we think it is the locking mechanism on the door that isn't working. A few months ago our dryer wouldn't work and the main board on that went. Shorlty after that we had to have the drain pump replaced. Didn't get a real warm and fuzzy from that so hired our own repair guy to come in and he literally diagnosed and replaced the board in under an hour. This was not the case the first tech had no idea what the problem was, than they had sent out another tech who knew even less, and instead of spending time inside testing and diagnosing the problem, he was outside on his cell phone with the helpdesk giving them the info so they could tell him what his next steps were. A year or two after our purchase - the main board went bad and we were thankful that an experienced Sears Tech would be out to repair the problem. This is not the case with the washer and dryer we purchased. Both of our families had always had Kenmore products in our households and they seemed to last forever. Unfortunately the excitement was extremely short-lived. I had heard so much about the front loader machines and couldn't wait to get the set. I was so excited when my husband bought me the Kenmore Elite HE5t Washer and Dryer. So far I have had not had a single stain not come out of any of our clothes when washed on the steam wash setting, and we have had some pretty incredible stains! the first day we moved in we had been painting my daughter's room magenta and violet because that is what she wanted and we all got our clothes covered in paint! so we threw them in the washer and set it to steam clean, and I was only expecting a small amount to come off in reality but when i ran them threw the washer and went to put them in the dryer I noticed that every speck of paint was gone! I was truly amazed it was like we had them proffessionally dry cleaned it was that perfect. We just moved into a brand new house (well new to us) and this washing machine was already installed and ready to go in our new home a brand new machine. Except when we had a washer that couldn't get those stains out no matter what products we used or stain lifters. I constantly have everything from ketchup to paint to potty accidents on both our clothes because messes and accidents happen, especially with a toddler so no biggy. I have a two year old daughter who gets all kinds of things on her clothing and mine on a multiple times a day basis. #KENMORE ELITE HE5T STEAM DRYER MANUAL MANUAL#I thought I had broke the machine, but it was just turning off and letting me know of its last change.įor the curious, Techbuddy says that this information came from a manual stashed inside the dryer next/on the mainboard.I use this washing machine once to three times a day and I love how clean my clothes get, I could not possibly be happier with the powerful yet gentleness of this washing machine. When it goes to OFF, the dryer gives a dying BEEeeepp. Then, when I tested the wrinkle guard transition, I noticed the BEEP, but did not pay attention to when it went to OFF. One thing that threw me off is that I didn’t know the timer motor would be running (the timer motor moves the dial).
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